Quality Management

Estate5 is committed to providing our clients with the freedom to focus on what truly matters to them while preserving the value of their properties through expert and dedicated management. Our services encompass rental and estate management for both institutional and private investors, as well as traditional property management in accordance with condominium law (WEG). We believe that good intentions alone are not enough, which is why all our processes are subject to rigorous quality management. Our ISO 9001 certification reflects our commitment to excellence.

Quality Management and Certification: DIN EN ISO 9001:2015

We position ourselves as a dedicated and expert partner in property management. We are your primary contact for all property-related inquiries. Our goal is to continuously enhance our services, and we actively involve our clients, suppliers, and employees in this improvement process.

For you as our client, this means:

• Consistently High Quality: Standardized business processes ensure a reliable level of service.
• Modern Communication: Customer-focused, flexible communication available anytime and anywhere.
• Expert Staff: Highly trained and continuously educated employees manage properties according to the latest guidelines and legal standards.
• Professional Management: Your property is expertly managed, achieving optimal returns and value preservation.
• Integrated Software: Utilization of advanced, fully integrated management software, Domus ERP, with DATEV and IDEA interfaces.

We employ Domus ERP, a professional management software that handles client data, ongoing accounting, and reporting. Additionally, the Domus CRM module is used for property management, and the online platform Homecase is integrated with our data management system. This integration ensures seamless operation and eliminates interface issues.

Domus ERP includes a DATEV interface for direct transmission of monthly VAT reports to clients' tax advisors. It is also compatible with SAP and other systems. Furthermore, we use IDEA, the official audit software from the Federal Ministry of Finance (BMF), for digital verification of data from electronic accounting systems.

www.domus-software.de

Property Management is Our Core Competency

Association of Property Managers Bavaria

Estate5 is a proud member of the Association of Property Managers Bavaria (VDIV).

www.vdiv-bayern.de

You can count on our quality. We manage properties across Munich and its surrounding areas, including Starnberg, Pöcking, Feldafing, Tutzing, Germering, Gauting, and Geretsried. We are there when you need us!